In a telemedicine setting, connecting a patient and doctor for a video consultation is a straightforward and convenient process. Patients typically initiate the appointment through an electronic health record (EHR) platform or a dedicated telemedicine application. The patient selects a suitable date and time for the appointment and receives a secure link. At the scheduled time, both the patient and the doctor access this link from their respective devices, such as a computer, tablet, or smartphone. Once connected, they engage in a live video call where they can see and hear each other, facilitating a real-time discussion of the patient's medical concerns. This seamless video telemedicine call ensures effective communication between the patient and healthcare provider while maintaining privacy and convenience.

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Patient Scheduling:

Patients can request telemedicine appointments through the EHR platform, selecting a convenient date and time.

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Provider Access:

Healthcare providers can access the EHR system securely from anywhere, using a computer or mobile device.

Video Consultation:

During the scheduled telemedicine appointment, the patient and provider connect through a secure video call within the EHR platform.

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Medical Records:

The EHR system allows providers to access patient records, medical history, and diagnostic data during the telemedicine session.


Providers can document the telehealth visit within the EHR, recording symptoms, diagnoses, and treatment plans.


If necessary, providers can electronically send prescriptions to pharmacies directly from the EHR platform.

Follow-Up and Reminders:

The EHR platform can send automated follow-up reminders and notifications for future appointments or tests.


Telemedicine within an EHR platform enhances patient access to care, streamlines documentation, and ensures secure communication between patients and healthcare providers.

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